Terms & Conditions

Introduction

These Terms & Conditions govern the use of the Juli Technology Network Limited website, the purchase of products, and the relationship between the company and its customers. By accessing our website, creating an account, or placing an order, you agree to be bound by these terms. If you do not agree, you may not use our services or purchase our products. These terms apply to all visitors, users, and others who access or use the service.

Website Use

You may use our website only for lawful purposes and in accordance with these terms. You agree not to use the site in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the site. Unauthorized use of the website, including hacking, data mining, or scraping content without written permission, is strictly prohibited. We reserve the right to restrict or terminate access to any user violating these rules.

Product Information

We make every effort to display accurate product descriptions, images, dimensions, and materials. However, slight variations may occur due to production batches, lighting conditions, or individual device screen settings. We do not guarantee that colors, textures, or sizes will be completely accurate. All dimensions are approximate and intended for guidance only. If a product is significantly different from its description, you may be eligible for a return or refund under our return policy.

Pricing and Payment

All prices listed on the Juli Technology Network Limited website are in the stated currency and subject to change without notice. Prices include applicable taxes where required by law, unless explicitly noted otherwise. We reserve the right to modify prices due to material costs, inflation, or supply chain changes. Payment must be completed at the time of order using available payment methods. We use secure payment processors to protect your financial information, and we do not store full payment details on our servers.

Order Acceptance

Your order submission constitutes an offer to purchase products. We may accept or decline this offer at our discretion. Reasons for refusal may include limited stock, payment verification failure, shipping restrictions, or suspected fraudulent activity. We will notify you promptly if your order cannot be fulfilled. Once an order is confirmed and shipped, it becomes a binding agreement subject to these terms.

Intellectual Property

All content on this website, including text, graphics, logos, product designs, and layout, is the exclusive property of Juli Technology Network Limited and protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without explicit written permission. Unauthorized use of our intellectual property may result in legal action.

Limitation of Liability

Juli Technology Network Limited is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website. This includes but is not limited to injury to pets, property damage, or financial loss resulting from misuse, improper assembly, or accidents beyond our control. Our products are designed for intended pet use only, and customers assume responsibility for proper supervision and safe setup.

Product Assembly and Use

Customers are responsible for following assembly instructions carefully. Failure to assemble products correctly may lead to instability, collapse, or injury. We provide clear instructions for all assembleable items such as cat trees, cages, coops, and wooden furniture. If you experience difficulty during assembly, contact our support team for guidance. We are not liable for damage caused by improper assembly or misuse.

Governing Law

These Terms & Conditions are governed by laws applicable to international e-commerce and dispute resolution principles. Any disputes arising from these terms shall be handled through good-faith communication before any formal proceedings. We aim to resolve customer concerns quickly and fairly to maintain trust and transparency.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes constitute acceptance of the revised terms. We encourage regular review of this page to stay informed about our policies and obligations.